​From ticket resolution to agent assist, AI agents are quietly transforming how support and CX teams work, one workflow at a time.

​To explore how it all works (and learn where to start), we’re launching a new webinar series:

​There’s an AI Agent for That — a monthly deep dive into real problems, real use cases, and the AI agents built to solve them.

​Subscribe to the calendar to get the latest on every episode!

​Resolutions at scale. There’s an AI agent for that. 

​About this episode:

​Most self-service experiences fail because they frustrate the very people they’re meant to help.

​Customers just want quick answers. Instead, they get stuck navigating outdated FAQs, interacting with chatbots that don’t really understand their questions, or receiving robotic, unhelpful responses.

​The result? A bad experience, a support ticket anyway, and a customer who's already annoyed by the time your team gets involved.

​But what if resolving customer queries could feel effortless?

​Imagine an experience where the customer simply asks a question and gets a clear, contextual answer pulled from your own knowledge base, past tickets, or documentation.

​No bouncing between tools. No handoffs. No “Did this help?” dead ends.

​Just faster resolutions and happier customers — and there’s an AI agent for that.

​In this webinar, you’ll learn:

• ​Why most self-service tools fail to resolve queries effectively

• ​What makes AI agents different from chatbots and AI tools

• ​How intelligent, contextual resolution works, with real use cases

• ​Guardrails that ensure trust, accuracy, and safe automation.