

AI Agents MasterClass
Leadership Career Exchange – Executive Strategies for Field Service & Support Leaders
Join an exclusive roundtable for VPs, SVPs, and Directors in Field Service, Technical Support, and Customer Support. This event is designed for senior leaders actively navigating Digital transitions or seeking to elevate their impact in a competitive market. Share insights, refine your executive playbook, and connect with peers shaping the future of service leadership.
WHAT TO EXPECT:
- How to build and Customize AI Agents in minutes -- no coding required
- AI Maturity model matrix to identify where your organization is in AI maturity and how to measure your progress
- Build or Buy AI Agents based on how you are in your maturity model
AI AGENTS WE WILL COVER:
- AI Agent for Field service engineers to create a game plan including parts, top technicians, order parts before and during field visits.
- Convert parts manuals to AI instantly so relevant information can be provided to anyone troubleshooting.
- Create new knowledge including service reports automatically with generative AI
- Understand service calls and identify knowledge gaps so onboarding and continuous learning is seamless.
- Shift or Eliminate left to include capabilities to triage, troubleshoot and routing for dispatchers.
Reserve your spot today and take the next step in your leadership journey!