Sales & CS - The Power of Alignment Co-Sponsored by Convergence & ChurnZero

​Expert Panel Discussion + Networking Co-Sponsored by Convergence & ChurnZero

​Sales and Customer Success have historically operated in silos, but in today’s fast-paced SaaS world, alignment between these teams is a game-changer. When done right, collaboration leads to smoother handoffs, stronger customer relationships, and sustainable revenue growth. But how can organizations bridge the gap between Sales and CS effectively?

​Join us for an engaging panel discussion featuring industry experts who have navigated this challenge successfully:

• ​Ross Fulton – CEO & Founder, Valuize | Expert in driving revenue growth through CS-led strategies

• ​Arun Pareek – Global Director - Scaled Customer Success, Boomi

• ​Julie Gunn – Head of Services, SALUS

• ​Michael Raasch - Manager, Enterprise Customer Success at Churnzero

​Our panel will dive into:

• ​Best practices for seamless collaboration between Sales & CS

• ​How to structure incentives to drive long-term customer value

• ​The role of CS in expansion and renewals – where does Sales fit?

• ​Real-world examples of what works (and what doesn’t)

​RSVP now and join fellow Customer Success & Revenue leaders for a thought-provoking discussion followed by networking and community-building.