From Dashboards to Decisions: Building Impactful Observability Products with Rishab Jolly

​About

​Learning Outcomes
1. Mastering the Product Mindset for Engineers and Technical PM
Learn how to design observability platforms that engineers actually want to use—balancing deep technical needs with intuitive UX and clear business value.
2. Navigating Cloud-Native Complexity
Explore real-world lessons from building observability tools in dynamic cloud-native environments—and how to prioritize amidst constant change.
3. AI and the Future of Observability
Understand the evolving role of AI and automation in observability and how PMs can prepare for the next wave of intelligent, self-healing systems.

Why This Topic Matters
Observability is no longer optional—it's essential. In a cloud-native, microservices-driven world, understanding system health in real time can make or break an engineering team's velocity. As platforms grow more complex, so do user expectations. Product managers who know how to turn logs, metrics, and traces into insights—and insights into action—will be at the forefront of building tools engineers love and businesses rely on.

SPEAKER BIO
Rishab Jolly is a Senior Product Manager at Microsoft, where he leads Azure Monitor’s Application Insights team. With 11+ years of experience in tech and a deep focus on observability, Rishab helps organizations build reliable, scalable applications in the cloud. Known for his customer-centric approach and clear product thinking, he also runs a 20K+ member LinkedIn community and hosts the Curious Souls podcast, where he interviews senior product and engineering leaders from across the industry.

***
🔖 This is part of the AI Community Learning Program, a one-of-a-kind community shaping the future of AI learning with a hands-on, multi-disciplinary, global community powered by Microsoft Teams. Learn more: aka.ms/AICommunityProgram