KODIF Partner Alliance: AI in Customer Experience for Digitally Native Brands
Hey CX leaders!
Come to San Francisco to hang out with peers who are crushing it with AI automation.
Get the inside scoop on real wins:
• Alma boosted chat engagement 7x with smart automation
• Cut email volume by 35% (even with tricky customer demographics!)
• See how AI is auto-merging duplicate tickets enabling 50% containment.
Grab your spot to learn how leading brands are transforming CX with AI - no fluff, just real results, actionable insights, and delicious food!
Agenda
1:30 pm - Check-in and Networking
2:30 pm - Welcome, Introductions, and Event Agenda
2:45 pm - Customer Case Study #1: Alma
3:15 pm - Customer Case Study #2: Million Dollar Baby
3:45 pm - Co-Founders: Kodif's Vision
4:15 pm - Break
4:30 pm - Kodif Engineer Team: Product Roadmap followed by Q&A
6:00 pm - Exclusive Dinner
Speakers:
James Radich: Sr. Customer Experience Manager at Alma
“While many vendors focus solely on high-volume automation, Kodif goes beyond by offering deeper insights and the ability to seamlessly connect CX data to other parts of our business.”
7x increase in chat engagement powered by automated resolutions
35% decrease in email volume despite unfavorable demographics
Julia Bedanova: COO of Million Dollar Baby
Learn how Million Dollar Baby’s brands leverages Kodif’s full suite of AI products all managed via natural language:
Agent copilot
Email automation
Agentic Chatbot