Cover Image for The Power of Customer Connection
Cover Image for The Power of Customer Connection
28 Going

The Power of Customer Connection

Hosted by Ayesha Maxwell
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About Event

🎯 Workshop Focus:

This interactive session will equip founders, entrepreneurs, and small business teams with powerful strategies to build customer trust, increase brand loyalty, and fuel innovation using emotional intelligence.

💡 Participants Will Learn To:

  • Align business strategy with emotional customer needs

  • Communicate with emotional intelligence to build lasting trust

  • Use empathy to uncover customer motivations and pain points

  • Co-create solutions with customers for stronger engagement

  • Apply actionable frameworks immediately in their businesses

🎁 Bonus for Attendees:

Each participant will receive access to a 90-minute coaching session at a special rate of $397 (regularly $850) — valid for 72 hours after workshop, including:

  • Brand Emotional Connection Audit

  • Emotional Value Proposition Rewrite

  • 90-Day Growth Strategy Plan

  • $150 credit toward Rania’s Signature Coaching Program

🎙 Facilitator: Rania Hoteit

Multi Award-Winning Entrepreneur | Former CEO of ID4A Technologies | Transformational Leadership Coach | Featured in Forbes, Inc., and TED-style global platforms

🌟 Biography: 

Rania Hoteit is a globally recognized, multi-award-winning entrepreneur, impact leader, author, and international speaker whose trailblazing leadership has been honored by the White House, United Nations, UK Houses of Parliament, and the Global CEO Excellence Awards. A catalyst for innovation and systemic change, she brings two decades of entrepreneurial experience and a proven track record in leading innovative technology companies and guiding global organizations through human-centered transformation, sustainable growth, and inclusive leadership development.

As the Founder and former CEO of ID4A Technologies, she led the company from startup to global scale—disrupting manufacturing through advanced technologies that delivered measurable environmental, economic, and social impact across 30+ countries. Under her leadership, ID4A was recognized by the White House Office of Science & Technology Policy, ranked on the Inc. 5000 list of America's Fastest Growing Private Companies, and received numerous global honors including Fast Company's World Changing Ideas and the U.S. Chamber of Commerce’s Best Economic Empowerment Program.

Rania’s work has directly supported the adoption of sustainable practices by over 2,000 businesses and improved the livelihoods of more than 2 million industrial workers worldwide—aligning with her deep commitment to the United Nations Sustainable Development Goals. She is a trusted advisor to executives, boards, and organizational leaders, frequently sought after for her strategic expertise at the intersection of innovation, equity, and global development.

Featured in Forbes, Entrepreneur, Inc., Huffington Post, and Disrupt Magazine—where she was named alongside Oprah Winfrey as one of 7 Disruptive Women Paving the Way for Success—Rania was inducted in 2024 into Marquis Who’s Who for outstanding leadership in America and was named a finalist for the 2025 Women in AI Awards in the Social Impact Leader of the Year category.

Location
3 Parklane Blvd
Dearborn, MI 48126, USA
28 Going