The Future of CX World Tour: How to Lead Hybrid Support Teams of Humans & AI?
Quack AI is happy to host a NYC meetup as part of the Future of CX World Tour.
Ever thought about how much of our support experience is handled by people versus machines? How can organizations and teams keep up with the technological advancements while not losing sight of the most important component: exceptional customer experience.
Let's talk about it!
Join our meetup for a down-to-earth discussion on How to Lead Hybrid Support Teams of Humans & AI.
We'll talk about the roles, tasks, and responsibilities involved, and what it all means for the long haul. Don't miss out on this chance to talk shop about support, CX & CS in the age of AI.
The meetup is hosted in NYC, Midtown West.
Agenda:
5:30 PM - Get together, food & drinks
6:15 PM - Welcome notes
6:30 PM - Experts Panel
7:15 PM - Q&A
7:30 PM - Wrap-up and networking
Panelists
Lucy Colgan
Group Manager - Customer Experience @ monday.com
Cynthia Gordon
Senior Director of Customer Support @ Pontera
Yael Shemer
Co-founder & Chief Customer Officer @ TULU
Will Gilbert
VP of Customer Success @ Datarails
Moderator
Nadav Kemper
Co-founder and CEO @ Quack AI
The AI operating system for customer support teams.
Quack AI is disrupting the way product companies are operating and providing support to their customers.