Delve Deep Dive with Becky & Kasha - Transforming Team Training with AI: The Centris Federal Credit Union Bot Story
We’re thrilled to have Becky Pacal and Kasha Wilson from Centris Federal Credit Union joining us for our next Delve Deep Dive, on Tuesday 17th from 12-1 pm ET.
At Centris, they have been on a journey of redefining how their teams learn and grow. What started as an experiment with AI has turned into a powerful tool that’s reshaping how their staff gets trained and how they connect with members. They didn’t just see a problem—they built a solution from the ground up!
Curious about how they did it? Want to know what challenges they faced, and how they turned simple ideas into impactful results? This session is not just about tech—it's about thinking differently, finding creative ways to empower your team, and leading with innovation.
Thank you, Becky and Kasha, for sharing your journey with us.
Why does Delve host this series? Great question. We gather because we want to:
Support small businesses and our community
Highlight new skills and share knowledge
Live up to our goals of staying adaptable
Meet cool people and expand our networks
Market Delve, because marketing is important