



Fin x OpenAI: Mastering prompts for AI Agents
Join AI experts from Fin and OpenAI for a meetup on crafting powerful prompts that enable AI Agents to work for you.
We’ll explore how well crafted prompts unlock huge productivity gains when applied to your workflows and systems. You’ll see the “before and after” of real prompts, get an insight into the prompts that power Fin - the AI Agent for customer service - and walk away with techniques to immediately level up your AI Agents and workflows.
What you’ll learn:
A deep dive into the anatomy of an effective prompt.
Common prompting mistakes and how to correct them.
Real-work use cases showing how simple prompt edits lead to powerful improvements.
Tips for prompting that are applicable across your AI tools and workflows.
Live demos and interactive Q&A with AI experts.
Agenda:
6:00 PM – Doors open & mingling
6:30 PM – Welcome & introductions
6:35 PM – Keynote: The Art of Prompting, with an OpenAI expert
7:15 PM – AI Agent demo: prompts to train and guide Fin
7:30-8 PM – Audience Q&A & Happy Hour
Speakers:
Alistair Gillespie, Solutions Architect, OpenAI.
Vinicius Ribeiro, Senior ML Scientist, Fin / Intercom.
Pratik Bothra, Principal ML Engineer, Fin / Intercom.
MC: Brian Donohue, VP Product, Fin / Intercom.
