Cover Image for Shopify Growth Webinar 2024: Strategies to Win Back Customers
Cover Image for Shopify Growth Webinar 2024: Strategies to Win Back Customers
Get practical tips and tools to grow your online business. Join Choco Up for a fun ride to unlock your store's potential.

Shopify Growth Webinar 2024: Strategies to Win Back Customers

Zoom
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About Event

How to win back customers and influence people? No, it's not a book, it’s an exciting webinar from the who’s who of ecommerce: Choco Up, Wave Commerce, Airboxr, and Klaviyo! 🌟

Every Direct-to-Consumer (DTC) business owner/operator has experienced an excellent customer experience, and most will agree that experience is everything! That’s why the best ecommerce companies in the region are constantly staying on top of the latest CX, growth, and omnichannel trends, and always exploring the latest and greatest solutions to keep them on top. 🔝

So, we’ve brought together 4 ecommerce solutions and experts that you need to know about, which can help drive sales growth, influence new leads, and win back customers - in rapid time!

What’s in store:

  • Learn about unbeatable analytics and reporting for ecommerce stores - and how to leverage that data to design customer engagement strategies

  • Explore actionable strategies and tips to automate data, marketing flows, customer segmentation, and win-back campaigns

  • Discover how to attract new customers, and convert them into loyal customers while driving higher order values

  • The biggest customer experience trends for 2024

  • Unbox the latest benchmarks and insights from Klaviyo

  • How to optimize your working capital, and fund GROWTH strategies

🛍️ Shopify and non-Shopify merchants are welcome. Please “request to join” so we can secure your spot!


Event Rundown

  1. Using data to design customer engagement strategies - with Saptarshi Nath, Founder and CEO of Airboxr

  2. Growing your subscriber list - with Alison Lim, Partnership Manager, APAC of Klaviyo

  3. Converting traffic into loyal customers - with Jessica Chan, Head of Omnichannel at Wave Commerce

  4. Optimise your working capital - with K Lai, Head of Partnerships at Choco Up


Meet the Speakers

Jessica Chan, Head of Omnichannel, Wave Commerce | LinkedIn

Jessica works closely with retailers to drive digital transformation, accelerate business growth, and enable omnichannel experiences with online & offline customer experiences across marketing and digital technology. Jessica previously worked in brand marketing at L’Oréal where she developed innovative omnichannel strategies to drive product and brand growth for category-leading brands like Lancôme and shu uemura.


K Lai, Head of Partnerships, Choco Up | LinkedIn

K has vast experience in banking and FinTech startups, where she specialised in digital banking, marketing, business development and FinTech. Prior to her Choco Up journey, K led the Digital Banking department of a Hong Kong bank. Leveraging her exposure and experience, K envisions her contribution to supporting startups and businesses to grow and scale.


Saptarshi Nath, Co-Founder & CEO, Airboxr | LinkedIn

Saptarshi is the cofounder and CEO of Airboxr—a data automation platform for ecommerce brands. He also built an e-commerce brand in India and scaled it to a team of 250 people across three locations. He has previously worked with Entrepreneur First and Gartner.


Alison Lim, Partner Manager, APAC, Klaviyo | LinkedIn

With years of hands-on experience working with e-commerce brands ranging from entrepreneurs to mid-market space in the APAC region, Alison is focused on collaborating with partners and merchants to optimise their owned channels and grow their revenue.


About Your Hosts

Choco Up

Choco Up helps e-commerce and retail businesses scale and grow with revenue-based financing. Our funding is fast, flexible and founder-friendly.


Wave Commerce

Wave Commerce is a Leading Shopify partner helping brands and enterprises accelerate their omnichannel and direct-to-consumer ambitions.

​​​​*Please note that this event is for e-commerce merchants only. We reserve the right to cancel/reject your registration if you do not meet the requirements.

Get practical tips and tools to grow your online business. Join Choco Up for a fun ride to unlock your store's potential.