GGR: CSM Office Hours
Hosted by Jeff Breunsbach & Jeremy Donaldson
Registration
No Upcoming Sessions
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About Event
We'll be launching our 2nd version of Office Hours at Gain Grow Retain
This one will be focused on Customer Success Managers.
Let's get practical. Let's get into the day-to-day of improving as a CSM.
Topics like...
🟢 How to get your Executive Sponsor to a QBR/EBR
🟢 The levers of a contract and negotiation
🟢 How to prioritize accounts and do the right action
🟢 Improvisation during customer calls
The fact is we're not bringing in "experts".
We're having a group discussion and your peers will be helping to provide solutions.