​Elevate Your Customer Engagement Skills Through Hands-On Practice

​Join us for an interactive training experience designed to sharpen your presales techniques and build confidence in customer-facing situations. Our Monthly Roleplay Sessions provide a safe, supportive environment to practice real-world scenarios with stakeholders.

​What You'll Experience

​🎯 Skills-Focused Learning Master the art of initial customer discovery through realistic scenarios featuring clinical operations leaders, healthcare executives, and other key decision-makers.

​👥 Interactive Breakout Sessions Practice in small groups with carefully crafted scenarios that mirror actual customer interactions, complete with detailed stakeholder profiles and business contexts.

​🎭 Realistic Roleplay Scenarios Engage with prospects exploring their clinical workflow challenges and digital transformation initiatives.

​📈 Progressive Development Build foundational skills that will advance with each month focusing on different aspects of the presales process.

​Session Structure (75 minutes)

• ​Welcome & Theme Introduction (5 minutes)

• ​Scenario Recap + Skill Review (7 minutes)

• ​Roleplay Practice (45 minutes)

• ​Group Debrief & Insights (8 minutes)

• ​Wrap-Up (5 minutes)

​What You'll Take Away

​✅ Enhanced confidence in customer-facing situations

​✅ Improved stakeholder engagement strategies

​✅ Peer feedback and collaborative learning insights

​Questions?

​Ready to elevate your presales skills? Register now and join us for this hands-on learning experience.

​This session is part of our ongoing PSC Enablement initiative designed to support skill refinement across our membership.