How My Team Got 2X More Done by Changing How They Spend Their Time by Megan Bowen
Megan Bowen has spent over a decade building and managing customer success, customer experience and revenue generation teams for leading technology companies. She has worked with companies across the food, medical, and real estate hospitality industries to create top-tier customer management functions, all focused on building long-term relationships with clients and generating more revenue for the company.
Megan currently leads Customer Success at Platterz, the only platform for companies to manage food and culture programs for employees in the office and/or remotely. Prior to Platterz, Megan was the Chief Operating Officer of Managed by Q, the platform for office management, managing all go-to-market teams including marketing, sales, customer success, support and operations.
She also built the account management function for GrubHub/Seamless from scratch, and scaled the B2B client experience and account management structure for Seamless' 5,000+ business clients and built the post-sale client-facing teams at ZocDoc from the ground up. Megan graduated from Adelphi University with a degree in Business Management.
Follow her on LinkedIn: https://www.linkedin.com/in/meganwhitebowen/