Accidental Counsellor
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About Event
Healthy Heads in Trucks & Sheds, in collaboration with Lifeline Australia, have tailored Accidental Counsellor training to support workers in transport, warehousing and logistics. This evidence-informed training includes transport-specific scenarios and uses Lifeline’s Recognise, Respond and Refer model.
Lifeline delivers accredited and non-accredited education and training programs focusing on building resilience, suicide awareness and prevention.
What you will learn:
Apply the principles of recognise, respond and refer to someone who is experiencing an emotional crisis
Demonstrate key communication skills
Apply strategies for de-escalating anger
Define the importance of self-care