friends of next play jam: Retention Roundtable
A fast, collaborative session where:
• We each share 1 real client retention struggle
• We each contribute 1 tactic, system, or insight that’s worked
• We all walk away with fresh ideas and a stronger network of connections
Who it’s for:
Startup leaders, CS pros, RevOps folks — anyone who owns retention or wants to improve it while making new connections.
Format:
• 6–8 participants - strict cap to ensure everyone has time to share.
• 60 minutes
• Raw, story-driven, human & solution-focused
I’m Danielle, founder of Verityx CS — a Fractional Customer Success Department for startups. I work remotely and stay sharp by constantly learning from others. I’m here to swap real stories, trade hard lessons, and connect with people who care about building smarter, stronger retention strategies.