Lab Workshop: How to Find (and Fix) the Gaps in Your Process, with Abigail Schilling
โ๐ Note: This workshop is for members of The Lab Community for coworking space operators.
โIn this workshop, Abigail will teach you how to harness the power of manual processes to uncover your members' true needs and behaviors before rushing to digital solutions.
โUsing this framework, you'll find the gaps in your processes (especially invisible labor!), create better documentation and SOPs, and then select the right technology and automation shortcuts to enhance efficiency without sacrificing the human touch.
โDesigning efficiencies into your operations is a win-win-win: better member experience, happier staff, and lower expenses.
โAbout Abigail
โAbigail M. Schilling is a seasoned coworking space and efficiency expert โ and your personal competitive advantage as you build your own space.
A three-time coworking space owner and operator, she is also the founder of Space Savvy Studio, a coworking agency team of experts that support dozens of coworking spaces, helping them grow and succeed in this competitive industry by focusing on improving operations, sales, and member experiences in coworking spaces.
โJoin us in the Lab today for free access to this workshop.