Elevate Your Customer Experience with AI and Automation

​Join us for the highly anticipated CSS Executive Forum in the heart of Silicon Valley, where industry leaders and technology innovators come together to discuss the transformative power of AI and automation in customer success and support.

​We will explore the latest advancements in AI and how they are revolutionizing the customer journey. Our goal is to equip you with the knowledge and strategies to leverage AI for exceptional customer experiences, driving growth and loyalty.

​The Program:

​ 6:00 Arrival and Welcome Reception
6:30 Opening Remarks
6:45 “Speedy Service Resolution through GenAI” panel with Aria Niazi and Simon Bamberger, moderated by Françoise Tourniaire
7:15 “AI Use Cases in CSS” panel with Aneel Jaeel, Deepak Chawla, Olga Rais, and Ravneet Gill, moderated by Omid Razavi
8:00 Networking and Refreshments
9:30 Adjournment

​Why Attend?

• ​Visionary Presentations: Gain insights from thought leaders on AI-driven customer insights, predictive analytics, automation of support processes, and personalized customer interactions.

• ​Networking Opportunities: Connect with fellow executives, industry experts, and AI innovators to share experiences, discuss challenges, and build strategic relationships.

​Who Should Attend?

​This forum is ideal for customer executives, CCOs, VPs, and other leaders responsible for shaping the customer experience within their organizations. Whether you want to adopt AI technologies or improve your existing strategies, this event offers invaluable insights and practical guidance.

​Hosted by SAP and SuccessLab and sponsored by DevRev, Neuron7, SupportLogic, and AISERA.

​Space is limited. Apply to register now!