Shaping the Future of CSS: Innovation, AI and Automation
Join us for Shaping the Future of CSS: Innovation, AI and Automation, an exclusive forum where industry leaders and innovators will explore how AI and automation transform Customer Service and Support (CSS). Engage in insightful discussions on the future of CSS, discover cutting-edge strategies, and learn how these technologies drive innovation and improve customer outcomes.
Program:
5:30 PM | Welcome Reception & Networking
6:00 PM | Opening Remarks
6:15 PM | Keynote: Collective Intelligence in the Age of AI,
by Kevin Clark, Author and President, Content Evolution
6:45 PM | Support Leadership Panel: Innovating for the Next Generation of CSS
Industry leaders will share insights on leveraging AI and automation to redefine support models and enhance the customer experience.
7:30 PM | Networking & Refreshments
An opportunity to unwind, exchange ideas, and build valuable connections with fellow attendees and speakers.
8:45 PM | Closing
Wrap up the evening with key takeaways
Why Attend?
Visionary Insights: Learn how AI and automation are transforming customer service with insights from industry experts and CSS leaders.
Valuable Connections: Network with top executives leading innovation in customer service and support.
Why Speak?
Thought Leadership: Share your expertise and position yourself as a leader in AI and customer success.
Showcase Your Impact: Highlight how your organization uses AI to drive customer success with a high-level audience.
This is a unique opportunity to connect with top executives, share ideas, and gain actionable insights to elevate your organization.
Organized by SuccessLab, hosted by NetApp, and sponsored by DevRev, SupportLogic and Sutherland.
Space is limited—register now and help shape the future of CSS!