Cover Image for Austin Customer Success & Sales Leaders: Masterclass Workshop

Austin Customer Success & Sales Leaders: Masterclass Workshop

Hosted by Josh Schachter
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About Event

​"The most fun and creative thinking I have had with executive peers in a very long time."

​~ Ahmed Quadri, Chief Customer Officer, Heap Analytics

​TL;DR πŸ‘‰ watch this clip to learn about the "Hack-a-Future" event format:

​This Austin theme will be around the πŸ’’collaboration of Customer Success & Sales, and is a lightning version of our full-day innovation masterclass.

​The event is partnered with



β€‹βš οΈ This event is free admission courtesy of UpdateAI and Totango.

β€‹βš οΈ Due to overwhelming demand, this event is currently limited to CS & Sales team leaders and above. We will try to open the event to individual contributors at the earliest opportunity.

​Preliminary Agenda


  • ​Collaborate with other CS and Sales leaders in the Austin community

  • ​Identify key frictions around Customer Success & Sales Collaboration and together come up with product and process improvements.

  • ​Executive networking with food and drinks.

​This masterclass workshop is powered by UpdateAI. Through generative AI fine-tuned for Customer Success, UpdateAI is bringing game-changing innovation to post-sales relationships.

​Photos of Past Hack-a-Futures: