Beyond Borders: Unveiling Service Design Landscape in Brazil & Italy

​Beyond Borders: Unveiling Service Design Landscape in Brazil & Italy

​Join us for an evening deep dive into the world of service design in Brazil and Italy. Hear insightful talks from industry experts who will share their experiences implementing service design, the challenges they've overcome, and the exciting opportunities they've discovered. This is your chance to learn from the best and gain valuable cross-cultural perspectives on this dynamic field.

​Speakers:

• ​Marina Ricardo & Izabella Neves

  • ​Talk: Brazil Report 2024: Opportunities and Insights

  • ​Marina, a service and digital product design specialist at AB-Inbev, focuses on enhancing design culture and service consistency.

  • ​Izabella, a social innovation and service design expert with a decade of experience, mentors startups at Impact Hub Berlin.

• ​Roberta Tassi

  • ​Talk: From Project to Process: Service Design Ops in Practice

  • ​Roberta, founder and design director at oblo, creator of servicedesigntools.org, and professor at Politecnico di Milano, has extensive experience in both public and private sectors.

​Fireside Chat:

​Following the talks, join us for a fireside chat with Marina Ricardo, Izabella Neves, Roberta Tassi and Goksu Kacaroglu from Delivery Hero. This engaging discussion will delve deeper into the world of service design, exploring real-world implementation strategies, challenges overcome, and the future potential of this field.

​DJ Set:

• ​DISTORT
  Based in Berlin, DISTORT is an independent producer, DJ, and visual artist with music inspired by Indian and ethnic cultures. Immerse yourself in the vibrant soundscapes!
  More info and music

​Host:

• ​Delivery Hero
  Operating in over 70 countries, Delivery Hero is the world’s leading local delivery platform, committed to delivering fast and amazing experiences. Powered by tech, driven by people.

• ​Entrance: Forum a. d. Museumsinsel 5, 10117 Berlin, 3rd floor

​Note:

​Limited space available. Admission on a first-come, first-served basis even with a ticket. Don't miss out on this exciting opportunity to learn, network, and celebrate service design!