Leveraging Technology to Increase Loyalty
Did you know that 52% of global brands are investing in mobile technologies as part of their customer loyalty strategy?
In a world where consumers have endless options, the key to making sure they keep coming back to your brand is building loyalty. And it makes sense from a business perspective: a 5% increase in customer retention could increase profitability by 25% to 80%.
Leveraging technology has become crucial for companies looking to build and maintain customer loyalty. With advancements in technology, businesses have access to powerful tools and platforms that can enhance their customer loyalty programs, drive engagement, and ultimately boost customer satisfaction.
On the panel we have industry experts:
Adesyukma Pamungkas, Head of Product at ISMAYA Group
Ismail Aditya Hermawan, Lead Product Manager at Blue Bird Group
Slamet Raharjo, Prepaid Product - Loyalty Program at XL Axiata
The panel will be moderated by Rianne Mulder from Amity.
This is not your typical networking event. It’s a curated event for people who want to have meaningful conversations and connect with like-minded individuals.
📍 We’re hosting the event at a very special location that is known for its extraordinary culinary experience: SEMAJA by Ismaya Group
On this panel we’ll explore:
👉 Strategies focusing on optimizing customer engagement
👉 Learn how to leverage social features for maximum engagement & positive ROI
👉 Get inspired by industry leaders and their real-life experiences
👉 Exchange valuable ideas, interesting insights, and actionable advice
👉 Meet amazing new people and build relationships in your city
We hope to see you there! Drinks, snacks, and meaningful conversations will be waiting for you. 😊