


Elevating CX & EX with Secure Generative AI on Microsoft Azure (New York City)
Join Celestial Systems and Microsoft for a hands-on workshop focused on Financial Services showcasing an AI-Powered Assistant/agent for Insurance & Banking Advisors.
Discover how AI-powered automation, data unification, and real-time analytics can drive operational efficiency, enhance customer engagement, and unlock new growth opportunities.
Agenda
Working Lunch & Networking: 12:00 Noon ET
Session 1 (Celestial): 1:00 – 2:30 PM ET
Madhukar Govindaraju, Executive Advisor, Celestial Systems
Presentation - Strategic Insights: Evolution of Generative AI and its transformative impact on CX and EX.
Live Demos: Experience firsthand how Microsoft Fabric and Azure AI Foundry Services enable seamless data unification, AI-powered automation, and real-time analytics.
QnA
Stretch & Mingle, Coffee Break: 2:30 – 2:45 PM ET
Session 2 (Microsoft): 2:45 – 3:45 PM ET
Rachel Liu, Partner Solution Architect, Microsoft
Melody Yin, Partner Solution Architect, Microsoft
Presentation - Unlock the Potential of Azure AI and Data- Technical Deep Dive
Microsoft Fabric, Copilot Studio, Azure AI Foundry/Agents, Responsible AI, Purview, LLMOps & use cases in the financial industry
Live Demos:
AI-Powered Assistant for Insurance & Banking Advisors
Interactive Q&A
Wrap-Up & Next Steps
Discuss Celestial Azure Marketplace Offers
Celestial + Microsoft Team Q&A
