May Measurement Meetup
Our meetups are like weekly office-hours. Join when you have time, when you need evaluation help, when you want to learn something new, or when you want to connect with other amazing practitioners!
Resources from last month's meetup!
A big thank you to those who participated in our April Measurement Meetup!
Here’s the link to the resource board we created, where everyone shared feedback on the various challenges and projects they're working on.
The question we spent most of our time unpacking: How do we select the metrics for our learning initiatives, such as leadership development, onboarding, product training, etc?
Start by asking our training requesters or stakeholders, “WHY.” What is the reason we are investing in this development initiative?
In their answer to the “why,” listen for the problem or the opportunity that your training requestor is interested in solving.
Ask a few different stakeholders what they believe the problem is, get diverse perspectives on the problem from different departments or organizational leaders.
Create a shared document or whiteboard and display all the answers around the problem, or WHY behind the training.
Share this document with your stakeholders, training team, and any other managers or participants who may be involved in the program. Ask them to review the problem / why statements ask everyone to align on what is the most important problem to solve.
With alignment on the core problem, why, or opportunity, create one metric that can be a leading indicator of that problem being solved.
For example: In with a global safety training initiative, the why is to create relevant protocols for how to operate safely within their respective work environments. Then the metric to evaluate the safety training is how consistently each region is following the safety protocols. Then, track which regions are following the protocols consistently versus the ones that don’t and figure out what those who are following them consistently are doing differently from those who aren’t. This data informs your future training and protocols!
What most of us don’t do when it comes to creating program metrics is create alignment around why we are doing training, what we hope to get out of our investments in training. Without alignment it’s very difficult to come up with metrics to track success and ROI.
Here is a resource that came out of our conversation:
Use Binder's Performance Chain for mapping processes and roles: https://www.sixboxes.com/Six-Boxes-Approach-Overview.html
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I look forward to seeing many of you next month! If you can join our May Measurement Meetup, RSVP below!
Cheers to impact and beyond!
Dr. A