​Are you looking to demonstrate the value of your community efforts? Struggling to pinpoint the key metrics that showcase your community's impact?

​Join us for an insightful conversation on measuring the ROI of community. We'll explore how to identify critical metrics, effectively communicate value, and measure both tangible and intangible aspects of your community.

​In partnership with Discourse, you'll learn practical strategies and gain valuable insights to help you understand and articulate the true impact of your community initiatives.

​As operators, founders, and community builders, proving the value of your community is essential. Stay ahead in the evolving landscape of community management by mastering the art of ROI measurement.

​You'll learn about:

• ​Identifying key metrics that reflect your community's success

• ​Communicating the value of your community to stakeholders

• ​Measuring the intangible benefits of community engagement

• ​Assessing the overall impact of your community initiatives

• ​Articulating the exact ROI and getting buy-in from team members

​Register now to join live or receive the recording within 48 hours.

​Speakers

​You'll be learning from Co-CEO @ Discourse, Hawk, Ambassador @ The Community Collective, Product Manager @ Auckland Council Selva Ganapathy and Jess Erhart, Community Manager @ Asana (APAC region).

​Get to Know Our Speakers

​Hawk (first name Sarah, but keep that on the down-low) is a community expert of 20+ years. She began working as a software developer at Xerox in the 90’s, where her interest in the tech community was sparked, leading to a career change. Her experience as Community Manager at SitePoint network, Head of Community at FeverBee, and an online community consultant finally led her to joining Discourse, where she is now firmly ensconced as co–CEO.

​Selva has been building and engaging communities since 2003 and is currently working in the Climate Change and Community space. Throughout his journey, Selva has been instrumental in mobilising several real-life and online communities. Selva currently works for the Auckland Council as Low Carbon Specialist and is an Ambassador at The Community Collective, having previously built communities for companies such as MYOB and Quora around the world.

​Jess has worked as a community manager since 2008, and now is focused on building brand communities in the tech industry. Her experience is mixed across in-person and virtual community management, and always working to find the sweet spot between community needs and organisational goals. Currently at Asana, she manages the Asana Together Ambassador program for Asana's members across the Asia-Pacific region, hosting events and training programs for Asana's biggest fans - passionate about productivity, efficiency and collaboration. Previously, Jess spent 6 years leading Microsoft Retail's community and philanthropy programs in Australia, established Virgin Australia's social media monitoring program and managed social communities for Microsoft's European HQ.

​Your Host

​Paz Pisarski, Co-Founder @ The Community Collective

​Agenda

​​12:00pm: Welcome, Purpose and Acknowledgement with Host
12:05pm: Check In with Host
12:10pm: Panel Discussion about How To Measure the ROI of Community with Speakers
12:40pm: Audience Q&A with Speakers
12:55pm: Thank you and Community Announcements with Host
1:00pm: Close

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About Discourse

​We're excited to bring this event to you in partnership with Discourse, the online home for your community. They make it easy to have meaningful conversations and collaborate anytime, anywhere. Learn more about them here.

​Know someone who would benefit from joining this session? Amazing. Send them this link.

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​​All those who register agree to uphold our Code of Conduct to ensure a safe and supportive space for all.