DevRev Support App Essentials

​Join us for a dive deep into the functionalities and benefits of using DevRev for your customer support needs. Whether you're new to the platform or looking to enhance your current understanding, this session is designed to give you hands on practice in using DevRev.

​During this one-hour session, you will be guided through the core aspects of DevRev, including a comprehensive platform orientation and how to leverage AI for smarter support. We'll explore the concept of starting with the end in mind when it comes to customer experience, understanding the intricacies of tickets, the advantages of omni-channel support, and the critical role of SLAs and analytics in measuring success.