Building Product Ops @ Delivery Hero - Skillful Speaker Series ๐ฏโ๏ธ
โBuilding a Product Ops Team - Skillful Speaker Series ๐ฏโ๏ธ
โYou've heard of Product Ops, a burgeoning field at the intersection of Product and BizOps. You might also know that the best companies are already leveraging these teams. But who is responsible for building them, and when?
โEnter Skillful mentor Timothy Chen. Tim built the Product Ops function at talabat (a division of Delivery Hero), after helping scale the Product Ops team at Hello Fresh. He'll join us to talk candidly on the steps he's taken to build up this department over the past year.ย
โHe'll cover:
โ๐ฅ Timing and structure
โwhen companies need Product Ops
โhow the function evolves
โwhere and how it works with Product and other cross-functional stakeholders
โ๐ฅ KPIs
โhow to define them
โhow to get buy-in
โhow to track them
โ๐ฅ Facing daily change
โwhen to adapt the function
โwhen to launch new projects, or abandon old ones
โbalancing long-term projects with firefighting
โAnd much more...
โThis is a chance to peek under the hood of a sophisticated new function at a very fast-growing company. We'll also leave time for Q&A so that you can get to know Timothy and learn from his experience