

Product Leaders Roundtable: Building trusted customer experiences with AI, identity & communication
βπ ABOUT THE EVENT
βJoin Tech in Asia and 8x8 for an exclusive lunch session where we dive into how AI and identity solutions are transforming customer experience (CX) from frictionless logins to rich, personalized interactions across voice, video, and messaging.
βConnect with fellow digital leaders to tackle real-world challenges, including:
βIntegrating complex tech stacks
βScaling personalisation beyond email
βBalancing UX simplicity with security
βStaying ahead in a competitive digital landscape
ββ¨ AGENDA
β11:30 a.m. - Registration
β12:00 p.m. - Welcome by Tech in Asia & 8x8
β12:05 p.m. - Keynote by Igor Mostovoy, VP of Products, 8x8
β12:15 p.m. - Roundtable & Lunch
βTech stack & vendor integration
βCX strategy & measurement
βRole of AI in customer engagement
βChannel strategy & personalization
βIdentity & frictionless UX
βGrowth focus & future priorities
βπ§π»βπ» WHO SHOULD ATTEND
βThis event is designed for digital and technology leaders from B2C unicorns, digital-first businesses, and mobile app-driven companies in sectors like BFSI, e-commerce, fintech, insurance tech, and retail, including:
βChief Technology Officers
βHeads of Product
βHeads of Digital Channels
βChief Digital Transformation Officers
βInnovation and Customer Experience Leaders
βπΌ WHY YOU SHOULD ATTEND
βGain strategic insights on frictionless CX and the future of trusted engagement
βShare challenges and solutions with your industry peers
βLeave with practical ideas to boost ROI and elevate customer experience
βEnjoy good food and great conversations during a relaxed networking lunch
ββThis is a closed door event, and registration is subject to approval. Register your interest and weβll notify you of your registration status within 3 working days.Β
ββπ HOW TO RSVP
βββOnly approved registrants will be granted access to the event
βββNon-approved registrants will be turned away at the door
βββPlease register using your company email address for faster processing