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Finessing Feedback: A Manager "Essential"



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Feedback is one of the most critical things people want but often the hardest things to give. In this interactive session, we distinguish between praise vs feedback as well as judgment vs observation. We review a permission-based process for delivering feedback that yields the most impactful results, strengthens performance, and promotes partnership. We’ll look at techniques that have been proven to be most effective and share many practical tips, tools, and examples to use. Lastly, we’ll talk about receiving feedback as a skill, and how to promote a 360 feedback culture within your team and organization.


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