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Conducting User Interviews and Usability Studies

Hosted by Dan Berlin
 
 
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About Event

​Who this is for:

​This is a class for product managers, newer UX practitioners, and other business-minded product stakeholders who want to improve their UX research skills.

​What you will learn in the class:

  • ​Identifying impactful research study goals

  • ​Choosing the appropriate method(s) for your goals

  • ​Writing participant recruitment screeners

  • ​How to best work with participant recruiters

  • ​Writing rigorous interview questions and usability tasks

  • ​Taking meaningful qualitative notes

  • ​Interview moderation best practices

  • ​Qualitative data analysis methodology

  • How to effectively share research results

​For an additional $200, after the class, Dan will review and provide critique on:

  • ​A study interview guide

  • ​A ten-minute clip of your study moderation

After you've reviewed the critique, Dan will hop on a call to go over it with you.

Class overview:

  • Morning session - Preparing for your study

    • 10am-12pm; includes a 15-min break

  • Afternoon session - Conducting and analyzing your study

    • 1pm-4pm; includes three 15-min breaks

  • Dan will stick around after the class for additional Q&A

You will receive:

  • Recording of the class and all slides

  • Research documentation templates

​About Dan Berlin:

​This workshop is offered by Dan Berlin, Founder and Principal of Watch City Research, a UX Research consultancy based outside of Boston, MA. Dan has 15+ years of consulting experience and has conducted research in cars, rail yards, hospitals, and many other locales. He has taught in the Bentley University UX Certificate program, holds an MBA+MS in Human Factors in Information Design from Bentley University, and a BA in Psychology from Brandeis University. This Fall he'll head back to Bentley University to start earning a PhD in Business with a focus on Experience Design.