The Integrity Institute Presents: Trust & Safety in Community - For Moderators and CMs
Communities live on platforms, but often the first people dealing with trust & safety are actual people: the admins, moderators, and community managers who have both different goals and different tools than platform-side T&S folks.
In this conversation, we'll talk to 3 amazing community experts about how they think about T&S, what works and what doesn't, as well as what they would love to see platforms do to support them.
If you run a community or support communities with your products, this event is for you.
Panelists:
Evan Hamilton, Director of Community at HubSpot
Evan Hamilton has been building community for over 15 years at companies like Reddit, HubSpot, Nextdoor, Coursera, and more. Evan's run at Reddit included working with tens of thousands of volunteer moderators, advising and occasionally leading specific safety efforts, and helping develop and evolve community rules.
Pixie Cigar, Director, Online Communities at Teach for All
Pixie consults with and coaches the many communities within the Teach For All Network globally across 58+ countries. In the past 12 years, Pixie has supported tech companies & social movements by building communities where members can find value and build meaningful relationships. She is the founder of the Community Builders' Union and a CMX Communiteer. Prior to Teach for All, she grew the closed Facebook community for Lazada sellers by 110% in the first 11 months, and 173% (16.5K members) in 1.5 years.
Cassandra Marketos, Community Advisor to the Integrity Institute
Cassie is the key architect of the Integrity Institute's community strategy and a consultant and community builder with a decade of experience, including building community and community strategy at Kickstarter, leading outbound digital at the White House, and managing content and compliance at Urban Dictionary. She is passionate about compost and spends significant amounts of time thinking about rot and soil renewal.
Moderator: Laure X Cast
Laure is the founder of GetWith, a conversation platform focused on creating meaningful connection in groups and communities. They are also a lifelong community builder and a leader in the movement to make technology more ethical. Laure is a member of the board at Prosocial Design Network, a member of the Integrity Institute community committee, and a working group member for Aspen Institute Virtually Human. Prior to becoming a founder, they led UX Research/Insights/Product Marketing at Marco Polo, Notion, and Olark, and currently consults with companies to help them build products customers value.