Cover Image for GGR Live: Boston | Scaled Customer Success | June 7

GGR Live: Boston | Scaled Customer Success | June 7

Hosted by Jeff Breunsbach
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Boston, Massachusetts
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About Event

Effective Strategies to Reduce Cost via Scaled Customer Success

In a time where “doing more with less” is top of mind for leaders, come together with your peers to discuss effective strategies and best practices to scale and meet your organizational goals without compromising your customer satisfaction.

Our prompt to carry our discussion:
What scaled customer success programs are you planning to build to drive impact with your customers in 2023?

Customer Success leaders, join us in Boston, MA to connect, share, and network with one another.

Shoutout to our Supporters:

  • Higher Logic Vanilla exists to connect B2B technology brands to their customers that enhance the customer experience.

  • Totango is the industry's only Composable Customer Success platform, built on a modular foundation with embedded best practices to meet you where you are today and grow with you as a business needs change.

We're looking to hit this just right, so here's our flow for the evening:

  • 15 minutes for a welcome reception - let's give you an opportunity to get settled in the space

  • 45 minutes of open networking - find an opportunity to expand your network with your fellow local leaders and cut down on 6-degrees-of-separation

  • 20 minutes for a brief panel discussion – introduce the concept of community-based, scaled CS programs from people who have implemented them.

  • 40 minutes for a group workshop - meet peers with similar goals, and exchange ideas on how you’re planning to scale in 2023