CXVerse Live - The GenAI Revolution
Join us for an exciting in-person event, CXVerse Live part of #NYTechWeek, where we dive into all things customer experience.
This event is a must-attend for anyone interested in enhancing their understanding of customer-centric strategies and the latest industry trends, especially GenAI.
Discover how successful businesses create exceptional customer experiences through engaging talks, interactive sessions, and networking opportunities. Our expert speakers will share valuable insights, practical tips, and real-life case studies that can be applied to diverse industries.
Whether you're a marketer, entrepreneur, or customer service professional, CXVerse Live - New York promises to equip you with the tools and knowledge to elevate your customer experience game. Don't miss this chance to connect with like-minded individuals and gain fresh perspectives on delivering outstanding customer satisfaction.
Mark your calendars for Wed June 5, 2024, and make your way to the vibrant city of New York. The event will take place at Pace University.
Secure your spot now and get ready to embark on an immersive journey into the world of customer experience!
#DoMore Customer Experience
There will be time to network after the presentations.
Preregistration is required with your full name for building security.
Agenda:
3:00 Check-In OPEN
3:15 - 3:30 Welcome and intro
3:30 - 4:00 Who's afraid of GenAI? - Building GenAI empowered Sales and Success Super Heros - Nir Simionovich, CEO at Cloudonix
4:00 - 4:30 Building a Team Focused on Customer Value - Shivani York, COO at OOkla
4:30 - 5:00 Customer Service in the Metaverse - Nelly Tacheva Founder & CEO at Tangra
5:00 - 5:30 Lessons learned in providing customer service to over 1M customers - Jared Kugel, Founder and CEO at TireAgent
5:30 - 6:00 Using AI in CX Panel
Panelists:
- Itamar Falcon, Founder & CEO of coho.ai
- Puneet Malhotra, Co-Founder & Head of Product of TRIYO
- TBD
- 6:00 - 6:30 Ask Me Anything CX Panel
Panelists:
- Marlene Albarano, Customer Experience Consultant
- Lucas Isola, Co-Founder of Molo Simple Marina Management
- TBD
- 6:30 - 7:00 Refreshments and networking
This event is part of #NYTechWeek 2024 - a week of events hosted by VCs and startups to bring together the tech ecosystem.