Cover Image for GGR: CS Leadership Office Hours

GGR: CS Leadership Office Hours

Hosted by Jeff Breunsbach
No Upcoming Sessions
This series has no upcoming sessions scheduled. Heard something is coming? Check back later!
About Event

Thank you for joining us for CS Leadership Office Hours. Our new series will be once per month in an effort to drive the quality of relationships and topics that we can cover.

This series is meant for leaders who are building and scaling customer success at B2B SaaS companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other.


·       Topic introduction by host

·       Breakout sessions where you can connect with a small group of peers to discuss the topic and answer questions provided to spur conversations

·       Large group discussion where a representative from each small group shares the key insights discussed during their time together

We have two goals with every session:

  1. Did you meet someone new?

  2. Did you take away an actionable idea to implement?

That (and a few other metrics!) is how we judge success for our series.

Come join us, the door is open!


Host: Jeff Breunsbach & Jay Nathan

Topic: TBD


Host: Emily Garza

Topic: Creating Service Packages


Host: Ryan Johansen

Topic: Well-Being


Host: Heather Wendt

Topic: Leveraging your community with peer-to-peer engagement


Host: Julie Weill Persofsky

Topic: TBD


If you are new to GGR, welcome!

If you are returning, we can't wait to serve you again.

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We accomplish this by:
--> Providing value with no strings attached
--> Thinking big and moving fast
--> Being authentic, transparent, and trustworthy
--> Being actively inclusive and open

Beyond our Office Hours series, we provide a variety of digital, virtual, and in-person experiences.

Check our more at!