Navigating the Customer Success Ecosystem

​Customer success is a growing and thriving field, particularly during this time. For those who are new to the field, and even for those who have been in the field since its inception, it can feel daunting to navigate the growing number of communities, events and philosophies.

​Join us as we bring the leaders of 4 leading customer success communities together to explore the current landscape of CS, opportunities for knowledge sharing, and tips for tapping into these various networks:

• ​Maranda Anne Dziekonski, Customer Success Leadership Network (Senior Vice President Customer Success and People at Swiftly, Inc)

• ​Jeff Breunsbach, Gain Grow Retain (Director of Customer Experience, Higher Logic)

• ​John Gleeson, SF Customer Success Meetup (Head of Customer Success, KeepTruckin)

• ​Violaine Yziquel, Customer Success Network (Senior Manager of Customer Success, Slack)

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​Thank you Matik for sponsoring this event!

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​Matik automates the creation of data-driven narratives in PowerPoint or Google Slides. What marketing automation did with email campaigns, Matik is doing with customer presentations. Connect your templates to a variety of data sources and allow your team to generate fully bespoke slides with a click of a button. Easily automate quarterly business reviews, renewal decks, business case one-pagers, or pricing proposals to improve productivity, increase account coverage, and impact business outcomes.