Cover Image for L&D Backstage: How booking.com is changing L&D to a strategic partner

L&D Backstage: How booking.com is changing L&D to a strategic partner

 
 
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📢 Providing value in L&D means going beyond the traditional borders of training.

We've all heard that, right? But what does that actually mean? And how can we make it happen?

🛎️ How can we shift from being seen as order takers for organizing training sessions?
📄 How can we be seen as relevant to business? Is that about curation, social learning or metrics or are there any other areas we can take a stand?

🌱What can we do start being seen as a strategic partner and ensure we have a seat at the table?

Join us and find out how booking.com is handling this topic with 4 key aspects:

  • Pivoting to a human-centered design approach

  • Engage and co-create with stakeholders and audience on both the experience and business outcome

  • Drive and co-create a learning culture that feeds into the flow of work

  • Build an engaging marketing strategy

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About the hosts:

Chris is a seasoned professional who currently works for booking.com as a senior manager in Learning Experience. He has a real passion to make sure that learning is not just a “nice to have” and more within the DNA of the company and moves into the flow of work with real focus on business impact.