TDCX Talks: Powerful CX in the Age of AI
Full event agenda here
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Customer experience (CX) leaders are standing on the cusp of change. Customers expect better, faster and seamless experiences. Companies face increasing pressure to deliver more outcomes and to do so with greater efficiency.
Adding on to this heady mix of challenges is the rapid pace of technological advancement. Generative artificial intelligence (AI) is being viewed as a “silver bullet” for all business needs even as challenges around ethics and data privacy remain.
CX leaders are in the driving seat of this change. Armed with the power to use AI as a game-changer, how can we as an industry leverage the technology to enhance customer interactions, personalize experiences, and streamline operations? What must we do to navigate these changes as we seek ways to integrate AI effectively while maintaining a human touch?
Join industry experts, innovators, and thought leaders at the "Creating Powerful CX in the Age of AI" event where you will:
Gain insight into CX expectations in the age of AI
Discover how industry leaders are charting their CX strategies
Uncover the role that human talent is playing in the next interaction of CX best practices
Draw inspiration on how you can develop a CX strategy that works for your customers
Network with passionate industry leaders who are about the future of CX
Held at Marina Bay Sands, Singapore, on October 10, 2024, this event is a must-attend for anyone committed to staying ahead in the competitive CX arena. Join us to be part of a transformative experience that will help shape the future of customer experience in the age of AI.
We’re excited to invite CX professionals to join us for this exclusive event, designed to foster meaningful insights and connections within the customer experience community. To ensure an intimate and productive experience for all, attendance is limited to two CX leaders per company. We look forward to seeing you there and sharing this enriching opportunity together!