How to use conflict for positive impact

​Conflict is a part of organisational reality. Unmanaged conflict  usually leads to complex, long-standing disputes that cause stress, damage relationships, destroy trust, lower morale, and hinder productivity. At the same time conflict can also bring considerable benefits if you know how to manage it effectively. Developing a positive outlook and practicing conflict management skills will help you enhance your team dynamics, improve organisational culture as well as reduce your stress levels.  This session will help those who have little experience of conflict management understand how this concept can work in practice.  For those who have professional experience of conflict management, this session can be used to reevaluate situations and their conflict management style. It may also serve as a base for preparing for some specific conflict issues. In the session, Joanna Poplawska, ICA  certified coach  and an experienced business leader will focus on conflict process and ways of approaching conflict, will provide some general rules of handling conflict as well  as  show opportunities to create positive impact through conflict.