Talk Smart: Revolutionizing Customer Communication with AI

​Conversations are changing—discover how AI is shaping the future of customer connection.

​Join fellow digital, CX, and tech leaders for an intimate micro masterclass hosted by Vonage and e27 in Jakarta. This session explores how AI and Rich Communication Services (RCS) are enabling more intuitive, responsive, and impactful interactions between businesses and their customers.

​Whether you're exploring how to elevate customer experience or streamline communication workflows, this session is designed to spark ideas and share practical approaches from those leading the shift.

​✨ What You’ll Gain:

• ​A deeper understanding of AI’s role in voice and messaging

• ​Insights into how RCS is reshaping mobile communication

• ​Practical examples from real-world use cases

• ​A chance to connect with peers facing similar challenges and goals

​Who Should Join:

​This session is built for leaders in digital transformation, customer experience, product, and technology who want to stay ahead of how communication is evolving.

​What To Expect:

• ​5:30 PM | Registration & Networking

• ​6:00 PM | Welcome and Introductions by e27

• ​6:10 PM | Opening Remarks & Keynote by Vonage

• ​6:20 PM | Micro Masterclass

• ​7:20 PM | Open Q&A

• ​7:30 PM | Dinner & Networking

​Vonage, a global cloud communications leader, helps businesses accelerate digital transformation. Vonage's Communications Platform is fully programmable and allows for integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform, enabling companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements.

Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC).