Inside the M&A Deal: Zendesk acquiring Ultimate

​Acquiring a company is just the beginning - the real challenge is successfully integrating teams, products, and cultures to create lasting value.

​This session offers a rare opportunity to hear directly from both sides of a real acquisition. Gain firsthand insights from:

​Adrian McDermott - Zendesk CTO, who has led multiple acquisitions and understands what makes them succeed.

​Sarah Al-Hussaini - Co-founder & COO of Ultimate (acquired by Zendesk), who navigated the transition from startup founder to being part of a global organization.

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​They’ll share:

​​✅ How a tech giant like Zendesk approaches acquisitions -from deal strategy to integration

​​✅ Key challenges in merging teams, tech, and company culture

​​✅ Lessons learned from both the acquirer and acquired founder’s perspectives

​​✅ What founders should know before selling their company

​This is a must-attend session for founders considering an exit and operators involved in M&A.

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​​​This session is hosted by usebeams.com - a SaaS tool insights platform that founders and investors use for tool stack due diligence.