

Retention Is the New Acquisition
Growth Labs: Retention Is the New Acquisition
Join us on July 16th in NYC for an exclusive Growth Labs event hosted by Lunar Solar Group and sponsored by Gorgias. This session will feature a panel of industry leaders sharing how top brands are turning customer experience into a true revenue driver.
Hear firsthand insights from:
Jack Elrad (Director of CX, David Protein)
Jennifer Villalba (Head of Customer Experience, 32 Degrees)
Emily Page (Director of CRM, Lunar Solar Group)
Moderated by Jenny Yan (Partner Manager, Gorgias), the panel will cover actionable tactics around loyalty, personalization, automation, and how support teams can directly impact revenue.
Network with e-commerce leaders, gain tactical retention strategies, and walk away with insights you can implement immediately.