Leading From the Inside Out: Human Skills For Challenging Conversations
In a fast-changing, digitally driven world, human skills like communication, emotional intelligence, and self-awareness are no longer “soft skills”, they are essential human skills that help us lead ourselves and others lead with impact, build meaningful relationships, and stay grounded in complexity and times of change.
As AI transforms how we work and live, human connection has never been more valuable, or more needed. Communication sits at the heart of it all. And yet, it’s often one of the most challenging skills we use every day.
Whether you are navigating a difficult conversation, giving or receiving feedback, setting a boundary, or creating space for someone else to be heard, how we show up for these conversations shapes how we connect to others.
This workshop will give you the tools to stay grounded, present, and purposeful in the moments that matter. We will explore how your internal state shapes your external impact, strengthen self-awareness and develop tools that help you show up with clarity, confidence, and care, even under pressure.
What we will explore:
What it means to lead and communicate from presence, not performance
How to regulate and centre yourself before and during challenging conversations
Practices to move away from reactivity to conscious response
Why emotional awareness is foundational to building trust and connection
The internal habits that shape your external impact
You will walk away with:
A deeper understanding of your communication patterns
Practical tools for staying grounded and intentional in conversations
Insights you can apply immediately - in leadership, work and life.
Lots of time to connect with others and build lasting relationships
This is for you if:
This workshop is for anyone who wants to communicate with greater clarity, confidence, and connection, whether you lead a team, influence others in your role, or simply want to bring more presence and authenticity to your everyday conversations.
Whether you joined us for our first Leading From the Inside Out event or are brand new to this community, you are warmly welcome.
We look forward to connecting with you!
What to expect:
8:30 – 9:00 – Arrive, grab breakfast, get settled
9:00 – 10:30 – Workshop: Human Skills for Challenging Conversations
10:30 - 11:00 – Closing reflections, time to chat and connect further and refreshments from my friends at MOMO kombucha!
About your host:
Georgia Emms is a leadership coach, facilitator, and the founder of Leading From the Inside Out, a space for human-first development, connection, and growth.
She delivers transformative workshops, coaching experiences and retreats that support people to lead and communicate with clarity, confidence, and care. Her work centres on building core human skills like self-awareness, emotional intelligence, and presence.
Georgia has worked with individuals and organisations across sectors, including tech, healthcare, telecoms, education and financial services with clients ranging from Spotify to the NHS. She is passionate about making leadership more human, inclusive, and sustainable.