Up Club Huddle Up: How to run customer interviews that actually uncover useful insights
ββTHIS IS JUST FOR PAYING UP CLUB MEMBERS ποΈ
ββTopic: - How to run customer interviews that actually uncover useful insights - thanks to Amy Sweeting for hosting this one!
ββDetails:
βThe exact questions to ask to get deeper, more meaningful answers
βHow to spot patterns & key insights that impact product & marketing decisions
βWhy interviewing churned customers is just as valuable as talking to loyal ones
ββReminder: Huddle Ups are intimate, focused discussions on a specific topic. They are online, so you can be anywhere. They are capped at a maximum of 8 members in each session.
ββThe structure of the sessions will be:
ββIntros from everybody
ββ20-30 mins from host to learn about the topic
ββ20 mins for Q&A
ββA Huddle Up is NOT a talk, or a workshop or a lecture! These are open discussions to bring along your questions.
ββTo make sure they remain a great experience we need to make sure we have enough people on each session. Therefore we operate a 3 strike rule for no-shows. If you can't make it and don't tell us in advance that will be a strike!
ββDO YOU WANT TO HOST A HUDDLE UP -- FILL OUT THIS FORM