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Cover Image for Coffee Hour with Experts
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Coffee Hour with Experts

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​​​​​​​​​​​​​​​​​​​​​​Looking for a space that flows as smoothly as your coffee? If you want to hear what your peers are thinking about, join us at 8am PT/11am ET, for a stimulating blend of engaging conversations and creative exchange.

​​TOPIC: Preparing Content for AI-Powered Search - As GenSearch transforms how users discover information, the way we structure and write knowledge needs to evolve too. In this interactive customer meetup discussion, we’ll explore best practices for preparing content that’s optimized for AI, making it easier for your customers and agents to find accurate answers faster. Bring your questions, challenges, and insights as we learn together how to make content more intelligent, accessible, and ready for the future.

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Find all our CXone Expert Customer Community events here!
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