Lunch and Learn: Transforming Customer Experiences with Generative AI
Join us for an insightful exploration of how Generative AI is revolutionizing customer service and engagement across industries. In this session, Mohan Gulati, founder of thinkrr.ai, will delve into the transformative potential of Generative AI in enhancing customer experiences and share real-world examples of successful implementations. This in-person event is a fantastic opportunity to network, gain insights, and enjoy a delicious meal. Don't miss out on this unique chance to connect with like-minded individuals and expand your knowledge. Secure your spot today. Donations for food are appreciated! :)
Please inform us with your dietary preferences when you register, before 11:59PM PST on Monday June 17th!
Key takeaways:
Discover how Generative AI enables personalized and efficient customer interactions, leading to increased satisfaction and loyalty.
Learn how implementing Generative AI in customer service can automate routine inquiries, allowing human agents to focus on complex issues.
Understand the importance of balancing AI-driven personalization with data privacy and security to foster trust and compliance.
Whether you're a business leader, customer experience professional, or simply curious about the future of AI in customer engagement, this session will provide valuable insights and strategies for leveraging Generative AI to transform your customer experiences.
About Mohan
Mohan Gulati is a passionate AI transformation leader with over 20 years of experience in technology, product management, and agile software development. As the founder of thinkrr.ai and previously the Managing Partner at Formula.Monks (Media.Monks), Mohan shapes impactful tech solutions for Fortune 500 companies and household names.
With expertise in AI, data, sustainability, and strategic consulting, Mohan drives technology-driven business transformations, leading innovative projects across industries and geographies. He has worked with organizations such as Nokia, BlackBerry, CIBC, FirstAmerican, HP, Starbucks, Altova and the Toronto Star.
A skillful problem solver and people-centric leader, Mohan develops accessible AI tools that streamline operations and enhance customer experiences. He is a sought-after speaker and thought leader in the AI community, actively mentoring and collaborating with fellow entrepreneurs.
About the Company
thinkrr.ai is a pioneering AI company founded by Mohan Gulati, dedicated to making artificial intelligence accessible and easy to adopt for small and medium-sized businesses. The company's flagship products, AVA and NIKO, harness the power of Generative AI and voice technology to revolutionize customer engagement, streamline operations, and drive growth.
With a focus on simplicity, scalability, and seamless integration, thinkrr.ai's solutions are designed to be easily adopted by businesses across industries. As a thought leader in the AI space, thinkrr.ai actively contributes to advancing AI technologies.