Revenue Growth Strategies in Customer Success : 🚀 CS Montreal x Pavilion Exclusive Event 🚀
​🚀 CS Montreal x Pavilion Exclusive Event 🚀: Revenue Growth Strategies in Customer Success / CS and GTM how they work together? Impact of CS in Revenue GrowthÂ
​Mark your calendars! CS Montreal and Pavilion are teaming up for an unforgettable evening designed to inspire, educate, and connect Montreal’s thriving Customer Success community. This is the must-attend event for CS professionals looking to grow their careers, network with industry leaders, and gain actionable insights from the best in the business.
​🎙 Meet Our Moderator: Maria Jose Villanueva
​Maria is the Founder of CS Montreal and a Customer Success Leader at Salesforce. With her wealth of experience and passion for fostering community, Maria will expertly guide the evening’s discussion, ensuring it’s engaging, thought-provoking, and packed with value.
​🎤 Featured Speakers:
​Joelle Lapointe – Executiv leader in customer experience operations who turns partnership into growth engines
With a strong background in customer success, process improvement, and data-driven decision-making, she specializes in integrating experience and operations with revenue strategy to drive retention, efficiency, and profitability. An expert in project and change management, Joelle thrives on fostering collaboration, mentoring others, and delivering actionable insights with her signature blend of humor and candid perspective.
​Expertise: Data-driven strategies combined with a personal touch to reduce churn and boost profitability.
​Fun Fact: As a graduate of the Pavilion Chief Customer Officer School, she’s known for her humor, candor, and mentorship.
​Ashley Stamps-Lafont – Founder, The Success Rx
​As the founder of The Success Rx, Ashley specializes in helping companies navigate critical growth transitions with proven strategies.
​Track Record: Scaled businesses like Unity from $50M ARR to $250M ARR with industry-leading satisfaction scores.
​Impact: A passionate mentor who has supported over 50 underrepresented professionals in breaking into GTM roles and advancing their careers.
​Myriam Blanchette – VP of Customer Success, Connect&GO
​At Connect&GO, Myriam drives CX innovation, scaling high-performing teams and achieving impressive revenue growth.
​Expertise: Aligning Customer Success with GTM strategies to boost Net Revenue Retention (NRR) and uncover new opportunities.
​Unique Strength: Practical advice on integrating CS with Sales, Marketing, and Product teams to create measurable impact.
​Why You Should Attend
​💡 Actionable Insights: Discover new strategies for scaling your career and building impactful CS initiatives.
​🤝 Networking Opportunities: Connect with Montreal’s top Customer Success professionals and thought leaders.
​🎯 Growth-Oriented Discussions: Learn how to navigate growth transitions, strengthen partnerships, and achieve measurable results.