First Steps in Customer Success, WithSecure

​UPD: 💜 💜 💜 WithSecure has a Museum of Malware Art in the office lobby and will organize a guided tour for our community at 16.30 before the event - for those who want to participate. We have never experienced anything like that, let's check the history of cyber-security together!

​🚀 We are happy to announce that WithSecure is opening doors for us and inviting us to our next event on April 3, "First Steps in Customer Success, WithSecure"!🤩

A long-awaited event, WithSecure is a well-established corporation, listed on the NASDAQ, and offering different solutions in cyber-security. We are super delighted that C-level speakers will share their vision and knowledge with our community! 🫶

▶️Pilvi Tunturi (CCO) will introduce the foundation of WithSecure and customer success strategy;
▶️Noora Metsärinne (Partner Success Director) will share what are Partner Ecosystem and B2B2B business model;
▶️Jari-Pekka Rytilahti (Director, Customer Success Engineering) and Refilwe Thabeng (Customer Success Team Lead) will explain the actual CS work and how it differs in our field of cybersecurity compared to a "regular SaaS company".

☺️After Speakers & Slides, we will have our favorite Round Tables (facilitated discussions in small groups):
- Pilvi: metrics, data and Customer Success platforms / tools;
- Noora: B2B2B and Partner Success;
- Jari-Pekka: AI in Customer Success;
- Refilwe: Tailoring Customer Success Strategies.

​🥰 See you on April 3!

​✋ Topic: First Steps in Customer Success, WithSecure
✋ When? April 3, Thursday, 5 pm - 7 pm
✋ Where? WithSecure office, Helsinki, Välimerenkatu 1
✋ For whom? Customer Success professionals all levels, cybersecurity and SaaS experts.

Aaron, Noah, Maria, Lucia, Houssam, Alina
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