Cover Image for Customer Success Trends 2025

Presented by

We are a Customer Success Community run by Customer Success Managers. What we do: we host face-to-face events every other month because we believe that People and Companies learn better peer-to-peer.

Hosted By

22 Going

Customer Success Trends 2025

Name: Customer Success Trends 2025
Start: 2025-04-24T17:00:00.000+03:00
End: 2025-04-24T19:00:00.000+03:00
Location: Maria 01

Customer Success - Nordics

Maria 01

Helsinki, Uusimaa

Welcome! To join the event, please register below.

You will be asked to verify token ownership with your wallet.

About Event

Hi guys, we would like to invite you to our very first event at Maria01! A very interesting location, #1 in Helsinki if you are in a startup ecosystem / a founder network.

We meet there on April 24, Thursday, at 5 pm and we will talk about big global trends in Customer Success in 2025. It is not a secret that our role and this business function are evolving, shifting to a more commercial role (still paid worse than sales) and the most required skill for employers is domain & product knowledge. And what about AI?.. Let's check with Lotta and Hai about what we should be ready for.

We invited Lotta Olkinuora, CCO from Docue to speak about global trends in Customer Success and Hai Ta, a co-founder of Userlens and Wudpecker, to discover AI in CS.

Customer Success Trends 2025 - Transform your CS with human-centric AI
Format: speaker & slides + Round Tables
When: April 24, from 5 pm to 7 pm
Where: Maria01, Lapinlahdenkatu 16, 00180 Helsinki
Speakers: Lotta Olkinuora and Hai Ta
For whom: Customer Success professionals and related roles (sales, support, product). Startup founders.

As always, like-minded people, fresh ideas, a cool vibe, great networking, snacks, and drinks are guaranteed :)

See you on April 24!

Aaron, Noah, Maria, Lucia, Houssam, Alina
#customer-success-nordics

Location