

AI Agents MasterClass
Your competitors are building AI agents right now. Are you leading—or lagging?
Join the Leadership Career Exchange—an exclusive roundtable for Field Service, Tech Support, and Customer Support execs ready to get certified on Agentic AI agents. What you will learn in this class:
1. Learn the lingo of AI agents
2. Understand if you even need AI
3. Identify what type of AI agent you need
4. Prioritize your use cases for AI
5. How to convince management on AI
6. Do you need to clean up your data
7. Deploy no-code AI agents in minutes (yes, minutes).
8. Benchmark your AI maturity with our proprietary matrix
AI AGENTS WE WILL COVER:
- AI Agent for Field service engineers to create a game plan including parts, top technicians, order parts before and during field visits.
- Convert parts manuals to AI instantly so relevant information can be provided to anyone troubleshooting.
- Create new knowledge including service reports automatically with generative AI
- Understand service calls and identify knowledge gaps so onboarding and continuous learning is seamless.
- Shift or Eliminate left to include capabilities to triage, troubleshoot and routing for dispatchers.
Reserve your spot today and take the next step in your leadership journey!