AI and Automation for Increased Efficiency
We have an exciting opportunity for Welsh Third Sector Organisations to join us on a design challenge to explore how AI and Automation can help your organisation save time.
We’ll support you to research, test and evaluate how these time saving tools could benefit you.
💡Aims
Provide participants with the knowledge and skills to implement digital solutions by following a user-centred, agile approach.
To inspire them to take advantage of digital approaches to save time and maximise social impact.
🧑🏫 Learning outcomes
During the course, participants will:
Get the opportunity to solve a real-life challenge your organisation is facing
Dedicate time and space to test out new ways of working
Learn new things about your organisational challenges and needs
Receive mentoring and guidance from digital experts
Learn how to implement digital tools effectively by following the Service Design process
Experiment with new digital tools
Gain access to resources
We encourage two people per organisation attend the course (although this is not essential). Each person needs to register individually.
📅 Course structure
Over the eight weeks, there are only three dates you need free in your calendar.
Discovery phase
1. Introduction Webinar: 1st October, 2 pm - 5 pm [ONLINE].
The course starts with a half-day webinar where you’ll be introduced to the service design methodology, what the process looks like, and how to better understand user needs.
You’ll then have four weeks to complete a piece of discovery research focused on understanding where you could be saving time. We recommend you allow 2-3 hours per week to complete this research.
Define phase
2. Prototyping Workshop:
30th October, 9.30 am - 4.30 pm, Carmarthen [IN-PERSON]
31st October, 9.30 am - 4.30 pm, Cardiff [IN-PERSON]
During this face-face interactive workshop, you will be guided through activities to define an area of focus and explore ways AI and automation could help you save time. You’ll create a plan of how you are going to test your time saving idea and gather results.
We have planned two prototyping workshops to suit your needs. You only need to attend one of the prototyping workshops, it is up to you which day suits you and what area is easier for you to travel to. Each session will be exactly the same, just in different locations.
We will provide lunch and refreshments. We will also reimburse your travel costs. Please contact lucyp@promo.cymru to arrange this after the prototyping workshop.
Develop phase
You’ll have four weeks to test your solution and gather results.
3. Closing Webinar: 5th December, 10 am - 12 pm, [ONLINE]
At the end of the eight weeks, you'll attend a closing webinar where you will share what you've learned throughout the course and celebrate what you've achieved.
Self-study tasks
In between, you’ll be guided through a series of activities that you can complete on your own time.
We recommend that you allow 2-3 hours a week for the course.
Mentor meetings with trainers
You’ll also have two (or more if you like) mentor meetings with the trainers to catch up on how you're doing and to support you with your project.
🌟 Who is this course for?
This course is for Third Sector Organisations based in or delivering a service in Wales.
We encourage two people per organisation to attend the course (although this is not essential). Each person needs to register individually.
This course is aimed at organisations at the start of their AI journey. You don’t need any prior experience of using AI, but one person in your team will need basic digital skills.
🚀 What is Newid?
Newid promotes good digital practice across the third sector in Wales. We do this by providing training, support and information. It is a partnership between ProMo Cymru, Cwmpas and WCVA and supported by The Centre for Digital Public Services.
See more of our work on our website.
Not sure?
If you’re unsure about signing up to the full course, you can sign up to our taster session here.
💰 How is this course funded?
Welsh Government is funding the facilitation of the course through Newid.
Diolch yn fawr.