Maximizing Retention: The Power of Patient Engagement

​During our work with over 200 clinical trials, we have learned from our clients that increased dropout rates and low patient retention is a huge challenge. Questions include: how can you apply a more patient-centric approach to your trials? And how can you increase retention to drive profitability?

​We will answer these questions on how you can maximize your retention through patient engagement in our next webinar on November 17th at 03:30 PM PST.

​What you will learn:

​The ins and outs of patient engagement and how it can drive your clinical trial practice forward. Why engaging patients is good for your retention rates and reduces no-shows. And, how your practice can increase profitability through maximizing engagement & retention

​What you can expect: During our 35-minutes webinar, we will offer the following:

• ​Best practice case studies and examples

• ​Deep dive into patient engagement

• ​Interactive Q&A session

​About your host:

​Susanne Mitschke is the co-founder and CEO of Citruslabs, software used by 100s of sites for clinical trial patient recruitment - to help enroll and retain more patients with less effort. Our software has been built for automated patient engagement on a site level and helps sponsors/CROs to have better transparency into the patient recruitment and retention process.

​Before Citruslabs, Susanne founded MindMate in 2015, an app to support the brain health in baby boomers, ranked #1 free health app in several App Stores worldwide. MindMate is now one of the consumer products of Citruslabs to educate individuals about clinical trials.

​Susanne worked in Consulting for PwC and uniforce in Vienna, Austria, and was part of the business development and monetization team at the Austrian start-up novigo. Susanne was named 30 under 30 by Forbes Magazine twice, the first time in 2018 (Social Entrepreneurship) and the second time 2020 (All-Star Alumni), and was awarded the World-Changing Alumni Award by the University of Glasgow in 2018. She holds a MSc. in International Management & Leadership from the Adam Smith Business School - University of Glasgow; and a BSc. in Business, Economics, and Social Sciences from the Vienna University of Economics and Business. Susanne was born and raised in Germany.